The new version will follow a new, higher level structure to make it easier to use in conjunction with other management system standards, with increased importance given to risk.
The adoption of a quality management system should be a strategic decision of an organization. It is not the intent of this International Standard to imply uniformity in the structure of quality management systems or uniformity of documentation. The quality management system requirements specified in this International Standard are complementary to requirements for products. The quality management principles stated in ISO and ISO have been taken into consideration during the development of this International Standard.
This International Standard promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality mana- gement system, to enhance customer satisfaction by meeting customer requirements. For an organization to function effectively, it has to determine and manage numerous linked activities. An activity or set of activities using resources, and managed in order to enable the transformation of inputs into outputs, can be considered as a process.
Often the output from one process directly forms the input to the next. An advantage of the process approach is the ongoing control that it provides over the linkage between the individual processes within the system of processes, as well as over their combination and interaction. The model of a process-based quality management system shown in Figure 1 illustrates the process linkages presented in Clauses 4 to 8.
This illustration shows that customers play a significant role in defining requirements as inputs. Monitoring of customer satisfaction requires the evaluation of information relating to customer perception as to whether the organization has met the customer requirements.
The model shown in Figure 1 covers all the requirements of this International Standard, but does not show processes at a detailed level. PDCA can be briefly described as follows.
Check : monitor and measure processes and product against policies, objectives and requirements for the product and report the results. ISO and ISO are quality management system standards which have been designed to complement each other, but can also be used independently. ISO specifies requirements for a quality management system that can be used for internal application by organizations or for certification, or for contractual purposes.
It focuses on the effectiveness of the quality management system in meeting customer requirements. The revised edition of ISO will provide guidance to management for achieving sustained success for any organization in a complex, demanding, and ever changing, environment.
However, it is not intended for certification, regulatory or contractual use. This International Standard specifies requirements for a quality management system where an organization:. All requirements of this International Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. Requirements with guidance for use.
Life cycle Previously Withdrawn. Final text received or FDIS registered for formal approval. Proof sent to secretariat or FDIS ballot initiated: 8 weeks. Close of voting. Proof returned by secretariat. International Standard under systematic review.
This may also interest you. Out of the box New standard for compliance management makes everyone a winner. New Management System Standard for Oil and Gas published Designed to work hand-in-hand with ISO , this all new MSS is a game changer for management of supply chain risks and opportunities in the petroleum, petrochemical and natural gas industries. Got a question? ISO Vs. The ISO revision had five goals: Meet stakeholder needs Be usable by all sizes of organizations Be usable by all sectors Be simple and clearly understood Connect quality management system to business processes ISO was again updated in and ISO is the most current version.
Available formats include: E-standard for immediate download and viewing Please note, e-standards cannot be printed. Site license for posting an electronic version to your Local Area Network or Intranet. Visit Standards Central for more resources. Providing more than expected. Doing so in the most efficient and effective manner possible. ISO's Biological Clock. In spe ction. Helps address organizational risks and opportunities in a structured manner Risk based-thinking Operational Model for ISO EN ISO Outputs to the QMS.
Toolbox talks. The use of Annex SL across all management system standards will aid Slide
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